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The Black Belt Master Class
Course Introduction!
The Exam Day Guide Book!!
Flash Cards! (9:55)
Ch. 1 - Organization-wide Considerations
Fundamentals of Six Sigma and Lean (18:37)
Six Sigma, Lean and CI Methods (15:57)
Relationship among Systems and Processes (16:35)
Strategic Planning and Deployment (17:25)
Ch. 2 - Leadership
Roles and Responsibilities (16:53)
Roles and Responsibilites Part 2 (15:23)
Organizational Barriers (17:26)
Change Management (19:00)
Pillar 1 Practice Exam
Practice Exam for Chapter 1 - 2
Ch. 3 - Impact on Stakeholder
Impact on Stakeholder!! (6:07)
Bonus Lecture - Ch. 3, 4 and 5 Office Hour Replay (62:02)
Ch. 4 - Benchmarking
Benchmarking! (4:22)
Ch. 5 - Business Measures
Performance Measures (9:05)
Financial Measures (8:04)
Pillar 2 Practice Exam
Practice Exam for Chapter 3 - 5
Ch. 6 - Team Formation
Team Types, Roles and Responsibilities (22:06)
Team Member Selection Criteria and Success Factors (13:06)
Ch. 7 - Team Facilitation
Team Motivation and Stages of Development (16:18)
Communication and Leadership Models (15:24)
Ch. 8 - Team Dynamics
Group Behavior and Meeting Management (19:52)
Team Decision Making (16:45)
Ch. 9 - Team Training
Team Training!! (16:25)
Developing, Delivering and Evaluating Training!!! (22:12)
Pillar 3 Practice Exam
Practice Exam for Chapter 6 - 9
Ch. 10 - Voice of the Customer
Customer Identification and Data Collection (8:53)
Customer Requirement (CtX, QFD, SIPOC) (15:22)
Bonus - Chapter 10 from Office Hours (24:04)
Ch. 11 - Business Case and Project Charter
Business Case, Problem Statement (4:53)
Project Scoping, Goals, Metrics and the Project Plan!! (10:46)
Bonus - Chapter 11 from Office Hours (14:06)
Ch. 12 - Project Management Tools
Project Management Tools: Gantt Charts, WBS, RACI and Toll Gates!! (8:01)
Bonus - Chapter 12 from Office Hours (6:35)
Ch. 13 - Analytical Tools
The Affinity Diagram and the Interrelationship Digraph! (11:39)
The Matrix Diagram and the Prioritization Matrix! (12:40)
The Tree Diagram, The PDPC Tool and the Activity Network Diagram! (10:55)
The Flow Chart and the Check Sheet (The 7 QC Tools Part 1) (9:10)
The Pareto Chart, Cause and Effect Diagram and Scatter Plot!!! (11:41)
The Control Chart and the Histogram!!! (7:41)
Define Pillar Practice Exam
Practice Exams for Chapter 10 - 13
Ch. 14 - Process Characteristics
Process Flow Metrics (29:02)
Process Analysis Tools (20:46)
Ch. 15 - Data Collection
Types of Data and Measurement Scales (17:45)
Data Sampling (14:38)
Data Collection Plans and Methods (14:19)
Ch. 16 - Measurement Systems
Intro, Terms and Definition of MSA (16:47)
Metrology and MSA Across the Organization! (19:29)
The Average and Range Method (18:00)
Interpretting Your GR&R Results (11:28)
The ANOVA and Control Chart Method (14:27)
Attribute Analysis Agreement (12:16)
Ch. 17 - Basic Statistics
Descriptive Statistics (22:04)
The Central Limit Theorem (22:08)
Graphical Methods (Frequency Dist., Box and Whisker, Probability Plots) (15:48)
Ch. 18 - Probability
Basic Probability Terms (18:15)
Compound Probability Events in Statistics (independence, mutual exclusivity) (13:07)
Compound Probability (Dependent Events) (12:09)
The Normal Distribution (22:06)
The Sampling Distributions (18:27)
The Binomial and Poisson Distribution (14:44)
The Exponential and Weibull Distribution (15:06)
The Remaining (Additional) Distributions (15:26)
Ch. 19 - Process Capability
Intro to Process Capability (21:13)
All of the Process Capability Indice Calculations! (20:04)
Process Capability for Attribute Data and Non-Normal Data (15:30)
Process Capability and the 4 Major Process Metrics (14:41)
Measure Pillar Practice Exam
Practice Exam for Chapter 14 - 19
Ch. 20 - Measuring and Modeling Relationships between Variables
Linear Regression (15:59)
Correlation Coefficient (8:54)
Multi-Variate Analysis (14:56)
Ch. 21 - Hypothesis Testing
Confidence Intervals for the Population Mean (19:25)
Confidence Intervals for the Population Standard Deviation and Proportion (13:22)
Hypothesis Testing for the Population Mean (23:48)
Hypothesis Testing for the Population Standard Deviation and Proportion (20:05)
Concepts - Error, Power, P-Value, Significance Level (15:34)
Goodness of Fit and Chi-Squared Testing (18:40)
ANOVA Analysis (22:09)
Ch. 22 - Risk Analysis and Management
Types of Risk (14:00)
FMEA Part 1 (14:39)
FMEA Part 2 (11:24)
Ch. 23 - Additional Analysis Methods
Gap Analysis, Root Cause Analysis Tools (15:39)
A3, Fault Tree and Waste Analysis (16:07)
Analyze Pillar Practice Exam
Practice Exam for Chapter 20 - 23
Ch. 24 - Design of Experiments
The Terms, Concepts and Basics of DOE (22:53)
The 7 Step Process to a Designed Experiment! (16:12)
Analyzing your Experiment (Main Effects / ANOVA) (17:26)
One Factor Designs, Confounding and Resolution! (20:05)
Ch. 25 - Lean Methods
5S, Poka Yoke, Standard work and Kanban! (12:15)
How to Improve Flow (SMED, Heijunka, Theory of Constraints) (12:41)
Kaizen (Change for the Better) (9:21)
Overall Equipment Effectiveness (10:52)
Bonus - Office Hour Replays (96:27)
Ch. 26 - Implementation
How to Choose and Implementation the Right Solution to a Problem! (11:26)
Improve Pillar Practice Exam
Practice Exam for Chapter 24 - 26
Ch. 27 - Statistical Process Control
SPC Basics, Intro, Objectives, Variables (13:38)
The X-bar and R Chart (13:12)
The X-bar and S Chart (9:52)
The I-MR Chart (9:04)
Discrete Data Control Charts (21:38)
Control Chart Analysis (17:11)
Ch. 28 - Other Controls
Total Productive Maintenance and Visual Control (22:40)
Ch. 29 - Maintain Controls
The Control Plan and Measurement System Reanalysis (14:14)
Ch. 30 - Sustain Improvements
Lessons Learned and Documentation!! (17:56)
Training and On-Going Evaluation! (15:34)
Control Pillar Practice Exam
Practice Exam for Chapters 27 - 30
Ch. 31 - Common DFSS Methodologies
Common DFSS Methodologies (DMADV) (16:53)
Ch. 32 - Design for X
Design for X (23:19)
Ch. 33 - Robust Design
Robust Designs (23:29)
DFSS PIllar Practice Exam
Practice Exam for Chapter 31 - 33
The Final Exam!
The Actual Exam Experience!! (12:00)
Final Exam Questions!
Final Exam Solutions!
December 2025 Final Exam
January 2026 Final Exam
February 2026 Final Exam
April 2026 Final Exam
May 2026 Final Exam
June 2026 Final Exam
Office Hours Archives
Office Hour Replays! (2196:55)
Hall of Fame Episodes (52:30)
Customer Identification and Data Collection
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