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The Black Belt Master Class
Course Introduction!
The Exam Day Guide Book!!
Flash Cards! (9:55)
Ch. 1 - Organization-wide Considerations
Fundamentals of Six Sigma and Lean (18:37)
Six Sigma, Lean and CI Methods (15:57)
Relationship among Systems and Processes (16:35)
Strategic Planning and Deployment (17:25)
Ch. 2 - Leadership
Roles and Responsibilities (16:53)
Roles and Responsibilites Part 2 (15:23)
Organizational Barriers (17:26)
Change Management (19:00)
Ch. 3 - Impact on Stakeholder
Impact on Stakeholder!! (6:07)
Bonus Lecture - Ch. 3, 4 and 5 Office Hour Replay (48:32)
Ch. 4 - Benchmarking
Benchmarking! (4:22)
Ch. 5 - Business Measures
Performance Measures (9:05)
Financial Measures (8:04)
Ch. 6 - Team Formation
Team Types, Roles and Responsibilities (22:06)
Team Member Selection Criteria and Success Factors (13:06)
Ch. 7 - Team Facilitation
Team Motivation and Stages of Development (16:18)
Communication and Leadership Models (15:24)
Ch. 8 - Team Dynamics
Group Behavior and Meeting Management (19:52)
Team Decision Making (16:45)
Ch. 9 - Team Training
Team Training!! (16:25)
Developing, Delivering and Evaluating Training!!! (22:12)
Ch. 10 - Voice of the Customer
Customer Identification and Data Collection (8:53)
Customer Requirement (CtX, QFD, SIPOC) (15:22)
Bonus - Chapter 10 from Office Hours (24:04)
Ch. 11 - Business Case and Project Charter
Business Case, Problem Statement (4:53)
Project Scoping, Goals, Metrics and the Project Plan!! (10:46)
Bonus - Chapter 11 from Office Hours (14:06)
Ch. 12 - Project Management Tools
Project Management Tools: Gantt Charts, WBS, RACI and Toll Gates!! (8:01)
Bonus - Chapter 12 from Office Hours (6:35)
Ch. 13 - Analytical Tools
The Affinity Diagram and the Interrelationship Digraph! (11:39)
The Matrix Diagram and the Prioritization Matrix! (12:40)
The Tree Diagram, The PDPC Tool and the Activity Network Diagram! (10:55)
The Flow Chart and the Check Sheet (The 7 QC Tools Part 1) (9:10)
The Pareto Chart, Cause and Effect Diagram and Scatter Plot!!! (11:41)
The Control Chart and the Histogram!!! (7:41)
Ch. 14 - Process Characteristics
Process Flow Metrics (29:02)
Process Analysis Tools (20:46)
Ch. 15 - Data Collection
Types of Data and Measurement Scales (17:45)
Data Sampling (14:38)
Data Collection Plans and Methods (14:19)
Ch. 16 - Measurement Systems
Intro, Terms and Definition of MSA (16:47)
Metrology and MSA Across the Organization! (19:29)
The Average and Range Method (18:00)
Interpretting Your GR&R Results (11:28)
The ANOVA and Control Chart Method (14:27)
Attribute Analysis Agreement (12:16)
Ch. 17 - Basic Statistics
Descriptive Statistics (22:04)
The Central Limit Theorem (22:08)
Graphical Methods (Frequency Dist., Box and Whisker, Probability Plots) (15:48)
Ch. 18 - Probability
Basic Probability Terms (18:15)
Compound Probability Events in Statistics (independence, mutual exclusivity) (13:07)
Compound Probability (Dependent Events) (12:09)
The Normal Distribution (22:06)
The Sampling Distributions (18:27)
The Binomial and Poisson Distribution (14:44)
The Exponential and Weibull Distribution (15:06)
The Remaining (Additional) Distributions (15:26)
Ch. 19 - Process Capability
Intro to Process Capability (21:13)
All of the Process Capability Indice Calculations! (20:04)
Process Capability for Attribute Data and Non-Normal Data (15:30)
Process Capability and the 4 Major Process Metrics (14:41)
Ch. 20 - Measuring and Modeling Relationships between Variables
Linear Regression (15:59)
Correlation Coefficient (8:54)
Multi-Variate Analysis (14:56)
Ch. 21 - Hypothesis Testing
Confidence Intervals for the Population Mean (19:25)
Confidence Intervals for the Population Standard Deviation and Proportion (13:22)
Hypothesis Testing for the Population Mean (23:48)
Hypothesis Testing for the Population Standard Deviation and Proportion (20:05)
Concepts - Error, Power, P-Value, Significance Level (15:34)
Goodness of Fit and Chi-Squared Testing (18:40)
ANOVA Analysis (22:09)
Ch. 22 - Risk Analysis and Management
Types of Risk (14:00)
FMEA Part 1 (14:39)
FMEA Part 2 (11:24)
Ch. 23 - Additional Analysis Methods
Gap Analysis, Root Cause Analysis Tools (15:39)
A3, Fault Tree and Waste Analysis (16:07)
Ch. 24 - Design of Experiments
The Terms, Concepts and Basics of DOE (22:53)
The 7 Step Process to a Designed Experiment! (16:12)
Analyzing your Experiment (Main Effects / ANOVA) (17:26)
One Factor Designs, Confounding and Resolution! (20:05)
Ch. 25 - Lean Methods
5S, Poka Yoke, Standard work and Kanban! (12:15)
How to Improve Flow (SMED, Heijunka, Theory of Constraints) (12:41)
Kaizen (Change for the Better) (9:21)
Overall Equipment Effectiveness (10:52)
Bonus - Office Hour Replays (96:27)
Ch. 26 - Implementation
How to Choose and Implementation the Right Solution to a Problem! (11:26)
Ch. 27 - Statistical Process Control
SPC Basics, Intro, Objectives, Variables (13:38)
The X-bar and R Chart (13:12)
The X-bar and S Chart (9:52)
The I-MR Chart (9:04)
Discrete Data Control Charts (21:38)
Control Chart Analysis (17:11)
Ch. 28 - Other Controls
Total Productive Maintenance and Visual Control (22:40)
Ch. 29 - Maintain Controls
The Control Plan and Measurement System Reanalysis (14:14)
Ch. 30 - Sustain Improvements
Lessons Learned and Documentation!! (17:56)
Training and On-Going Evaluation! (15:34)
Ch. 31 - Common DFSS Methodologies
Common DFSS Methodologies (DMADV) (16:53)
Ch. 32 - Design for X
Design for X (23:19)
Ch. 33 - Robust Design
Robust Designs (23:29)
The Final Exam!
The Actual Exam Experience!! (12:00)
Final Exam Questions!
Final Exam Solutions!
Office Hours Archives
Office Hour Replays! (1798:40)
Hall of Fame Episodes (52:30)
How to Improve Flow (SMED, Heijunka, Theory of Constraints)
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