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The CQE Master Class!
Course Introduction
Watch This First!!!! (7:45)
How To Get Your Hardcopy Version of The Exam Day Guide!!! (0:44)
Office Hours! (1:37)
Flash Cards (9:55)
The CQE Body of Knowledge Breakdown (8:24)
Recent Changes to the CQE Body of Knowledge!!! (October 2022) (15:32)
How to Markup Your Exam Day Guide - And the CQE Exam Experience (21:42)
1 - Collecting & Summarizing Data
1.1 Introduction & Types of Data (17:08)
1.2 All About Measurement Scales! (13:07)
1.3 Data Collection, Accuracy, Integrity and Visualization! (19:51)
1.4 Descriptive v. Inferential Statistics along with Central Tendency (22:43)
1.5 Graphical Methods for Relationships & Section Conclusion (15:49)
Bonus Lecture - Practice Exams
Bonus - Office Hours Replays from Chapter 1 (95:25)
2 - Quantitative Concepts
2.1 Basic Probability Terminology (Populations and Samples) (13:41)
2.2 Drawing Statistical Conculsions and Key Assumptions (12:12)
2.3 Simple Probability Events (Intersections, Union and the Complement) (16:24)
2.4 Complex Probability (Independence, Multiplication) (16:45)
Bonus - Office Hours Replays from Chapter 2 (61:56)
3 - Probability Distributions
3.1 The Normal Distribution (SUPER IMPORTANT) (22:02)
3.2 All About Reliability Distributions (Exponential and Weibull) (20:50)
3.3 The Sampling Distributions (Gettin Ready for Ch 4) (18:25)
3.4 The Binomial and Poisson Distribution (20:28)
3.5 The Remaining Distributions (15:30)
Bonus - Office Hours Replays from Chapter 3 (128:12)
4- Statistical Decision Making
4.1 The Confidence Interval for the Population Mean!! (22:56)
4.2 Confidence Interval for the Population St. Deviation (17:33)
4.3 Hypothesis Testing for the Population Mean (23:17)
4.4 Hypothesis Testing for the Population Variance and Proportion (19:34)
4.5 Hypothesis Testing Part 4 - Error, Power, P-Value and Conclusion (25:07)
4.6 Goodness of Fit Testing and Contingency Tables (18:13)
4.7 ANOVA Analysis!!! (22:09)
Practice Exams for Chapter 4 (7:50)
Bonus Lecture: Paired Comparison Testing (3:43)
Bonus - Office Hours Replays from Chapter 4 (137:52)
5 - Relationship Between Variables
5.1 Introduction, Variables & Coefficients and the Least Squares Method (26:06)
5.2 Linear Regression (24:23)
Bonus - Time Series Analysis (4:03)
Bonus - Practice Exam for Chapter 5
Bonus - Office Hours Replays from Chapter 5 (52:29)
6 - Statistical Process Control
6.1 SPC / Control Chart Basic Terms and Concepts (15:34)
6.2 The X-Bar and R Chart (13:04)
6.3 The X-Bar and S Chart (9:45)
6.4 The I-MR Chart (8:55)
6.5 Discrete Data Control Charts (21:37)
6.6 Control Chart Analysis (16:56)
Bonus - Short Run SPC (1:54)
Bonus - Practice Exam for SPC!
Bonus - Office Hours Replays from Chapter 6 (116:37)
7 - Process & Performance Capability
7.1 Introduction to Process Capability (17:56)
7.2 The Rest of the Cpk Process, and how to Interpret the Results (17:36)
Bonus Lecture - Practice Exam for Process Capability!
Bonus - Office Hours Replays from Chapter 7 (53:38)
8. Design of Experiments (DOE)
8.1 Introduction to DOE (26:17)
8.2 Planning and Organization a DOE, plus key terms (20:51)
8.3 More Key Terms, plus OFAT (26:36)
8.4 Full and Fractional Factorial, plus Conclusion (16:56)
Bonus Lecture - Latin Square Design (4:46)
Bonus - Office Hours Replays from Chapter 8 (111:19)
Statistics Final Exam(s)!
Statistics Mixed Practice Exam #1
Statistics Mixed Practice Exam #2
9. The 7 QC Tools
9.1 Introduction to 7 QC Tools along with Flow Charts, Check Sheets & Pareto Charts (14:22)
9.2 C&E Matrix + Control Charts (12:35)
9.3 Scatter Diagrams, Histograms & Conclusion (9:14)
Bonus - Office Hours Replays from Chapter 9 (49:34)
10. The 7 Management & Planning Tools
10.1 Introduction, Affinity Diagrams and Interrelationship Digraphs (10:04)
10.2 Tree Daigrams, Matrix Diagrams, Prioritization Matrix (12:20)
10.3 Process Decision Program Charts (PDPC), Activity Network Diagrams and Conclusion (11:26)
Bonus - Office Hours Replays from Chapter 10 (50:46)
11 - Continuous Improvement Techniques
11.1 Introduction, Best tools (11:49)
11.2 TQM, Kaizen (12:05)
11.3 PDCA (12:27)
11.4 Six Sigma (13:02)
11.5 DMAIC, Remainder of Six Sigma (20:10)
Continuous Improvement Conclusion (11:22)
Theory of Constraints (Bonus Lecture) (12:10)
Bonus - Office Hours Replays from Chapter 11 (48:52)
12 - Lean Tools
12.1 Intoduction, History, 5 Core Principles (15:20)
12.2 The 8 Forms of Waste (12:47)
12.3 The 5S Process (11:23)
12.4 VSM, KANBAN, Visual Controls, Standard Work (21:20)
12.5 Takt, SMED, Other Tools/Terms (12:43)
12.6 (NEW - OCT 22) Overall Equipment Effectiveness (25:05)
Bonus Lecture - Lean Practice Exams
Bonus - Office Hours Replays from Chapter 12 (55:52)
13 - CAPA
13.1 Introduction, Corrective Action (15:26)
13.2 Preventative Action, Conclusion (14:02)
Lecture 13.3 - The 8D Process and 5 Why's!!!! (14:04)
Bonus - Office Hours Replays from Chapter 13 (66:55)
Continuous Improvement Final Exam
Continuous Improvement Mixed Practice Exam #1
Continuous Improvement Mixed Practice Exam #2
14 - Quality Characteristics & Design (Inputs, Outputs & Review)
14.1 Quality Characteristics & Introduction to Design (14:40)
14.2 Design Inputs, QFD, Robust Design, Design for X (15:10)
14.3 Design for Six Sigma, and Design Conclusions (12:57)
New Lecture - 14.4 uFMEA (13:05)
Bonus - Office Hours Replays from Chapter 14-16 (60:29)
15 - Technical Drawings
15.1 Intro to GD&T, Dimensions and Tolerances (11:01)
15.2 GD&T Symbols, Datums, Title Block and Conclusion (11:37)
15.3 The 3 "Fits" of Mating Components (7:48)
16 - Verification & Validation
16.1 Design Verification and Validation (Design V&V) (7:41)
16.2 Process Validation (IQ, OQ, PQ) (10:19)
16.3 (NEW - OCT 22) Requirements Traceability (7:13)
17 - Reliability & Maintainability
17.1 Introduction to Reliability, Predictive and Preventative Maintenance Tools, PDF & CDF's, (15:18)
17.2 Reliability and Maintainability Indices (MTBF, MTTR, MTTF), The Bathtub Curve (11:42)
17.3 How to Make Reliability Predictions using the Normal and Exponential Distribution (15:20)
17.4 Using The Weibull Distribution to Make Reliability Predictions (10:08)
17.5 System Reliability Analysis (Parallel and Series) and Conclusion (8:16)
Reliability - K out of N Systems (10:15)
Bonus - Office Hours Replays from Chapter 17 (120:16)
Product and Process Design Final Exam
Product and Process Design Mixed Practice Exam #1
Product and Process Design Mixed Practice Exam #2
18 - Control Tools
18.1 Introduction to Control Tools (Control Plans) (13:52)
18.2 Conclusion to Control Tools (Reaction Plan, Work Instructions) (9:14)
Bonus - Office Hours Replays from Chapter 18 - 19 (32:11)
19 - Material Control
19.1 the whole kit and caboodle of Material Control (15:05)
20 - Acceptance Sampling
20.1 Introduction to Acceptance Sampling (Sampling Concepts, OC Curves) (19:50)
20.2 Deep Dive into OC Curves & Sampling Risk (13:53)
20.3 Single, Double and Multiple Sampling Plans (18:24)
20.4 Sampling Scheme, Switching Rules, ANSI Z1.9 and Sample Integrity (17:26)
Bonus - Office Hours Replays from Chapter 20 (49:07)
21 - Measurement & Testing
21.1 Introduction to Measurement & Testing (What to Measure, How to Measure, Etc) (10:41)
21.2 Attribute Measurement Gauge, Destructve and Non-Destructive Measurement Techniques (13:45)
21.3 Final Non-Destructive Test Methods (Magnetic Particle Testing, Eddy Current, and Ultrasonic) (11:01)
21.4 The CMM (New Lecture) (7:17)
Bonus - Office Hours Replays from Chapter 21 - 22 (57:48)
22 - Metrology
22.1 Introduction to Metrology, and Accuracy v. Precision (7:54)
22.2 Calibration and Traceability to NIST (11:18)
22.3 Measurement Error, Control of Measurement Equipment & Conclusion (9:50)
23 - Measurement System Analysis (MSA)
23.1 Intro to MSA and Key Terms (11:06)
23.2 The 2 Methods for Interpreting Gauge R&R Results (13:05)
23.3 The Range Method (14:52)
23.4 The Average and Range Method (16:10)
23.5 The ANOVA Method and Control Charts in MSA (16:29)
Bonus - Office Hours Replays from Chapter 23 (57:46)
Product and Process Control Final Exam
Product and Process Control Mixed Practice Exam #1
Product and Process Control Mixed Practice Exam #2
24 - Elements of the Quality System
24.1 ISO and the Three Elements of the Quality System (11:16)
Bonus - Office Hours Replays from Chapter 24, 25, 26 and 29 (34:32)
25 - Documentation and the Quality System
25.1 The Quality Documentation Hierarchy (Quality Manual, Procedures, Work Instructions & Records) (11:50)
26 - Quality Standards (ISO)
26.1 Intro to Quality Standards and the ISO Series (17:04)
26.2 National, Niche and Industry Standards; then the MBNQA Award (8:43)
27 - Quality Auditing
27.1 Intro to Quality Audits and the 3 Types of Audits (10:28)
27.2 Roles & Responsibilites of an Audit; Planning an Audit (12:58)
27.3 The 4 Steps to the Audit Process (10:39)
27.4 - Risk Based Thinking in Auditing (13:06)
Bonus - Office Hours Replays from Chapter 27 (48:04)
28 - Cost of Quality
28.1 Intro to the Cost of Quality and the 4 Quality Cost Categories (8:40)
28.2 Breakdown of the 4 Quality Cost Categories and the Taguchi Loss Function (12:38)
28.3 Implementing a COQ Financial System and the Hidden Factory (13:04)
Bonus - Office Hours Replays from Chapter 28 (8:31)
29 - Quality Training
29.1 All About Training! (17:24)
The Quality System Final Exam
The Quality System Mixed Practice Exam #1
The Quality System Mixed Practice Exam #2
30 - Quality Philosophies and Foundations
30.1 Quality Philosophies (12:42)
Bonus - Office Hours Replays from Chapter 30, 31 and 32 (58:47)
31 - Quality Management System
31.1 Introduction to the QMS (Mgmt Responsibility) (12:10)
31.2 Conclusion to the QMS (16:59)
31.3 Cost Benefit Analysis and the RACI Matrix (9:46)
32 - Code of Ethics
32.1 The Code of Ethics (11:27)
33 - Leadership
33.1 Intro to Leadership (18:26)
33.2 All About Teams! (18:18)
Bonus - Office Hours Replays from Chapter 33, 34 and 35 (49:24)
34 - Facilitation
34.1 Facilitation Introduction and Brainstorming (17:26)
34.2 Facilitation Tools (Multivoting, NGT, Force Field Analysis and Conflict Resolution) (17:02)
Office Hours for Facilitation!! (New Content) (25:25)
35 - Communication
35.1 The Concepts and Tools of Communication (27:03)
36 - Customer Relations
36.1 Customer Relations (9:12)
Bonus - Office Hours Replays from Chapter 36, 37 and 38 (51:00)
37 - Supplier Management
37.1 Introduction to Supplier Management (13:03)
37.2 Supplier Monitoring, Improvement & Certification + Supplier Tools (14:40)
37.3 Supplier Audits, Scorecards and Receiving Inspection (16:21)
Bonus - Office Hours Replay (27:16)
38- Barriers to Quality Improvements
38.1 Barriers to Quality Improvement (9:20)
Management and Leadership Final Exam
Management and Leadership Mixed Practice Exam #1
Management and Leadership Mixed Practice Exam #2
New Ch. 39 - Risk Fundamentals
The Fundamental and Terminology within Risk (14:18)
Types of Risk Management (12:04)
Bonus - Office Hours Lecture (52:16)
New Ch. 40 - Risk Planning and Assessment
The Risk Management Plan (18:05)
FMEA Part 1 (16:15)
FMEA Part 2 (18:18)
FMECA, FTA and Conclusion (17:44)
Bonus - Office Hours Lecture (52:50)
Bonus Videos - Reducing Severity
New Ch. 41 - Risk Treatment, Control and Monitoring
The Risk Register and Evaluating a Risk Program (13:05)
Risk Treatment Strategies (12:50)
Risk Monitoring and Mitigation Plans (9:10)
Bonus - Office Hours Lecture (59:39)
Risk Management Final Exam
Risk Management Mixed Practice Exam #1
Risk Management Mixed Practice Exam #2
The Final Practice Exams!!!!
The Actual Exam Experience!!! (12:00)
Final Practice Exam #1 (1:38)
Solutions for Final Exam #1 (14:33)
Final Practice Exam #2
Solutions for Final Exam #2
Final Practice Exam #3
Solutions for Final Exam #3
Fina Practice Exam #4
Solutions for Final Exam #4
Practice Exams for New Content!
NEW Practice Exam (#6) - June 2023
Office Hours Archives
Episodes Listing by Date! (Start here to Find Episodes)
Hall of Fame Episodes! (Watch These First!!!) - Student Success Stories and Exam Experience (1255:14)
Office Hours - New Topics on the CQE Exam (433:16)
01 - Management and Leadership Office Hours (159:11)
02 - The Quality System Office Hours (93:46)
03 - Product and Process Design Office Hours (184:03)
04 - Product and Process Control Office Hours (195:05)
05 - Continuous Improvement Office Hours (271:59)
06 - Statistics Office Hours (786:46)
07 - Risk Management Office Hours (164:45)
2021 Office Hours! (1080:51)
Final Words!
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Bonus - Office Hours Lecture
Below is an excerpt on this Chapter from the latest Office Hours!
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